You have reached one of our Zoov stations and you would like to use a bike.
First, please make sure that:
- Bluetooth is activated on your smartphone
- Mobile data are activated on your smartphone
- The application is granted access to your camera (to be able to scan the QR code on the bike)
Get near the last bike parked at the end of the line, the one farthest to the station. To unlock it, simply click on the "SCAN" button and then scan the QR code located under the cell-phone bracket on the handlebars. If you fail to scan this code, you can also enter the bike identification number starting by 100XXX by clicking on "BIKE NUMBER" at the bottom left of your screen.
Once you filled the bike's number, please wait for a few seconds while the application is connecting with the bike. Once it is connected, the bike will beep and the application will display your route on the screen.
The bikes are attached to one another through two magnets located on the right side of the bike. To unstack a bike from the previous one, please press the bike's left brake handle and pull it towards you; the bike will naturally come off. Then put your phone on the bracket located on the handlebars and enjoy your ride!
Please be aware! The phone bracket is not designed to properly secure the phone when it is protected by a cover such as a flap or a soft case. Therefore, we strongly suggest to remove your cover before putting your phone on the bracket.