Have you spotted a Zoov parked at an obstructive spot, within a private property or locked with an outside lock? We kindly ask you to report it through the app so we can address it as soon as possible.
- Click on the "❔" icon located at the top of the app's homepage
- Click on "Wrongly parked bike"
- Fill in the form with the bike number, its location and the problem experienced
- Attach photos if necessary
- Click on "SEND"
You may also notify us through our Live Chat, our hotline at +33 (0)1 76 35 09 95 or by email at firstname.lastname@example.org. We appreciate your feedback. It will help our teams to take action faster and enhance the service delivered. Thank you for your help!