During your trip, the GPS position reported by your smartphone in the app is inaccurate ? We invite you to follow these steps in order to solve the problem:
- Open the Google Maps application (or a similar one).
Is the GPS position correct? If so, come back to your Zoov app to update your location.
- Deactivate your GPS location in your smartphone settings, then reactivate it.
If the problem persists you can restart your smartphone.
For Android users:
Be aware that the power saving mode can have negative consequences on the frequency of feedback of location information. You can deactivate this option to ensure the proper functioning of the application.
If the problem persists, do not hesitate to contact us via our Live Chat by clicking on the "❔" icon at the top of the application's home page or by joining our telephone support on 01 76 35 09 95.