Our system currently only support credit card transactions.
If you have problems adding your card, please contact us through our Live Chat in the app or by email at firstname.lastname@example.org.
When adding your credit card, we perform a payment simulation which can be visible as a temporary debit of 0 € or 1 € depending on the bank. This allows us to verify the authenticity of your bank card.
In order to guarantee payment for the service, we make a request for pre-authorization of payment at the start of each trip of 10€. This can be visible on your account, depending on your banking establishment.
Finally we use the services of Stripe Inc, a company specialized in securing online payments made by credit card. Payments are made via a secure and PCI-DSS certified payment interface.